Organisations offering Help & Support

This is a list of local & national organisations offfering further help & support.  We have done our best to ensure that the information is accurate & up to date, but please contact us if you know of any changes or additions, thank you.

Local councils have set up support hub.  Details can be found here  if you need to 'phone or 'phone about someone who is vulnerable  or you are struggling yourself the number is : 01296 383204

NHS Mental Health Support for Buckinghamshire & Oxfordshire  (for advice on mental health & wellbeing)  Please call 111 or your GP)  Callers wil be put through to the dedicated team of mental health experts.

Helping Hand Worried about food/warmth this winter. Buckinghamshire Council helping hand voucher system.  Call 01296  531151 or visit the Helping Hand website for full information

The other organisations listed below are still operating during the pandemic so please also look at the various sections for help and check their websites for the latest information.



Alcoholics Anonymous 0800 9177650 (free helpline). Email: Various local groups.

Gamcare (for those affected by problem gambling, either directly or those close to them)  0808 8020133 or live webchat  (8am-midnight, daily)

One Recovery Bucks (supporting those affected by drugs and alcohol in Buckinghamshire) for referral and details of Recovery Hubs 0300 7729672

Narcotics Anonymous 0300 999 1212 (helpline 10am to midnight daily). Various local groups.

Switch Bucks (substance misuse support service for children & young people) Switch Bucks Drop in sessions in Uptown coffee bar Tues & Fri.     01494 527000 Email:

Aylesbury Womens Aid (women supporting women against domestic violence) Refuge: 01296 436827
Outreach/DVA service: 01296 437777

Mens Advice Line (advice and support for men experiencing domestic violence and abuse) 0808 8010327

National Centre for Domestic Violence 0800 9702070 (free) or text NCDV to 60777 for callback

Sexual Assault and Abuse Support Service - Aylesbury Vale & Milton Keynes (formerly known as Aylesbury Rape Crisis)
01296 392468 Email:

CAP Debt Centre 0800 3280006(free) for appointment at local centre (9am-5pm Mon-Fri)

Citizens Advice Aylesbury Vale

Debt Advice Foundation (a charity offering free, confidential advice) 0800 0434050 (Mon-Fri 8am-8pm,Sat 9am-3pm)

Step Change Debt Charity (free online advice)

Swan Community Bank (formerly Aylesbury Credit Union) 03030 300147 (local rate 8am - 4pm Mon-Fri, closes 12 on Wed)

Amicus Trust (supporting single homeless) 01234 358478  Email:

Aylesbury Food Bank 01296  395514 Email:

Aylesbury Homeless Action Group 01296 435026 Email:
 Drop-in sessions: Monday 10am - 11.30am -  Job Centre, Sunley House, Oxford Road, Aylesbury
                              Wednesday 10.30am to midday - St Mary's Church, Aylesbury town centre
                              Fridays 12noon to 1pm - Aylesbury Library (currently in the Study Centre)

Bridge The Gap free lunch & Aylesbury Foodbank Voucher distribution. Saturdays (twice a month) 12noon to 1.30pm.  Southcourt Baptist Church. For more details contact 01296 480080 NOTE: Please call as days & times have changed during the Covid-19 pandemic.

Buckinghamshire Housing Support Servicesupports those at risk of homelessness to manage their housing needs.  for online referral  Or Drop-Ins in Aylesbury:  Cafe Zest (House of Fraser) on Tuesdays between 1 & 3pm , Vineyard Centre Aylebury on Tuesdays between  10am & 12 noon, Aylesbury Library on Thursdyas between 1 & 2pm.    Tel: 0808 164 1810.    Email:

The Link 
free hot meal, drop-in, usually Tuesdays 12noon-2pm, at Aylesbury Vineyard Centre HP19 8DN
NOTE: due to Covid-19 this has been suspended but please look at Vineyard Storehouse (below) for contact details.

St Joseph's free meal, drop-in, Wednesdays, 5pm at St Joseph's Catholic Church, 56 High Street, Aylesbury, HP20 1SE  NOTE: this  has been suspended due to Covid-19.

Street Link (advise them of rough sleepers so that they can connect people with local services) 0300 5000914 

Vineyard Storehouse (practical help, furniture/food parcels) 01296 424440 

Alzheimer's Society (information & support for sufferers and their carers) 0300 2221122 

Buckinghamshire Mind (supports & represents people with mental health needs in the local community) 01494 463364

Bucks Recovery College (for those accessing adult mental health services from Oxford Health NHS Foundation Trust in Bucks)  07748 328758 or 01865 901515

Bucks Safe Haven (mental health crisis support) 6pm to midnight every day. Call 6pm to 11pm on 01296 453017 (Sun, Mon, Tues, Wed) or 01494 218098 (Thurs, Fri, Sat) 

(helpline & website service for men in crisis) 0800 585858 (5pm-midnight daily)  or live webchat

Heads Together (Heads Up & the FA working together to change the conversation on mental health)

Healthy Minds Bucks (NHS service for those experiencing difficulties with stress, anxiety & depression; potential clients can self-refer) 01865 901600 or via website or text "Talk" & your name 07798 667169 for callback

Lindengate (helps improve mental health by providing gardening activities in a tranquil, rural setting in Wendover; also offer Memory Pathways for people with memory loss, confusion or Alzheimer's and their carers)  01296 622443

Never Alone (group meeting to combat loneliness). Third Thursday of the month at The Source, Church of the Holy Spirit, Bedgrove, 10am to 12noon. More info from: Email:

Pregnancy Matters Tel: 0808 8025433

Prevention Matters Helps you find ways to avoid being isolated, take steps to improve your health, discover opportunities to develop more interests & restore your confidence matters Call: 01296 484322 email: 

The Samaritans Free national helpline: 116123 (all day every day)

Safe Haven run by Bucks Mind; crisis support during the evening. Call between 6pm and 11pm. Sun, Mon, Tues, Wed - 01296 453017. Thurs, Fri, Sat - 01494 218098

Sexual Health Services & Advice 0300 3032880

Shout for support in a crisis Free 24/7 text service for anyone in crisis. Text Shout to 85258

Space local support & care in difficult times.  Drop-ins 3 times a week at St. Mary's Aylesbury (Tues,Fri, Sun) and once a week at Church of the Good Shepherd, Southcourt (Thurs) and Queen's Park Centre, Aylesbury (Wed) 01296 432769

Age UK Bucks
 (information, help, advice) 01296 431911 

BOPAG (Bucks Older People's Action Group) (empowering older people in Bucks) 

Contact the elderly
 (monthly tea, talk & companionship)  0800 716543 Local co-ordinator, Suzanne Hyland 0207 881 2361

Men In Sheds (for men who have experienced life-changing events, such as redundancy, retirement, bereavement, ill-health or social isolation to meet, be productive, learn new skills in the local community) Meet Mon, Wed & Fri 10am - 4pm at 'The Shed' 27/8 Rabans Close, HP19 8RS. Tel: 01296 709256. Email: 

Silver Line (free confidential helpline for information, friendship & advice) 0800 4708090 (24 hrs a day, everyday)

Connexions (information, advice & guidance) 0118 402 7050

Youth Concern (advice, guidance, drop-ins & emergency accommodation via Nightstop) 01296 431183

Buckinghamshire Disability Service (BuDS) 07811 142935

Bucks Vision (supporting people with visual impairment) 01296 487556 

Carers Bucks (supports unpaid carers in the county) 0300 7772722 (local rate)

Child Bereavement UK 0800 0288840

Cruse Buckinghamshire (help for the bereaved in Buckinghamshire) 01296 425757

Family Information Service (free, impartial information for families with children aged 0 to 19 yrs, up to 25 years with special educational needs or a disability; and young people and professionals) 01296 383065 (9am-5pm Mon-Fri)

GRASPS (Aylesbury Autism and Asperger Syndrome Support). A network of supporting, engaging & encouraging members set up by 2 mums 'each have wonderful sons, diagnosed with Asperger Syndrome.  Contact: Clare: 077834 34623 or email:

Hope For Justice Change LIves. End Slavery.  0300 008 8000.  Exists to bring an end to modern slavery by rescuing victims, restoring lives and reforming society. Training and information awareness information.
If there is any immediate risk of harm or threat to life, call 999.  Modern slavery helpline: 0800 0121 700.

Inspire All (To enable all victims of 'trauma' to lead fulfilling lives out of the shadow of abuse they have suffered)
 01296 706556

Mediation Buckinghamshire (improving relationships & resolving differences between people)  01494 520821 (10am-3pm)

National Careers Service free impartial careers advice to adults  National contact centre:0800 100900 or for local face-to-face (appointments can be made for meeting in Aylesbury Library)

Newleaf (offers help to short-term prisoners returning to Bucks & Oxon) 01844 202001

Relate (relationship & family counselling & other services) 01296 427973 Email:

Thames Valley Restorative Justice Service Repairing harm. Helping people through the difficult period when they have been a victim of a crime. 01844 487980 

Royal British Legion PopIn (for service personnel & veterans to get advice) 19-21 High St, Aylesbury 10am-4pm Mon-Fri  Free national helpline: 0800 8028080 (8am-8pm, 7 days a week)

Shopmobility Aylesbury (loan scheme for borrowing scooter or wheelchair free of charge while shopping, for anyone with mobility issues) 01296 336725

SOBS  (survivors of bereavement by suicide - support group including local meetings) 0300 1115065 Local groups, Geoff, 07562 336649

TORCH (Vision for people with sight loss) Help & support for those who are blind, partially sighted or losing their sight. 01858 438260

Victims First free emotional & practical support to all victimes & witness of crime, as well as family members of victims, in our area  0300 1234148

Information last updated:  Feb 2021